Q. How long does shipping take.
Shipping takes 7-10 business days except during our pre-ordering period. At the time of pre-ordering, it may take up to 14-21 days for item to ship. After pre-ordering period shipping will resume to its standard processing and shipping time 7-10 days.
Q. How do I change or cancel my order?
Every purchase is a final sale unless your product is damaged.
Q. Can I return or exchange an item?
Exchanges are acceptable for damaged product. Please contact pdionbeauty@gmail.com with all details regarding your exchange.
Q. My item was stolen, How can I get a refund?
Unfortunately, We are not responsible for lost or stolen items.
Q. I gave an incorrect address, Can I get a refund?
We are sorry to inform, If you provided an incorrect address at checkout, a refund will not be granted
Q. What method is used for shipping?
All packages are shipped UPS & USPS ONLY
Q. Do you ship internationally?
Yes, please see Shipping Policy.
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